Privacy Policy
Privacy Policy
Introduction
Welcome to IceBridge Financial Group, LLC ("Company", "we", "our", "us"). We value your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding your data. If you have any questions, please contact us at info@ifg.one.
Information We Collect
We collect personal information that you provide directly to us, such as your name, email address, and phone number. We also gather information automatically through your use of our Website.
How We Use Your Information
We may use your information in the following ways:
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To facilitate account creation and logon process.
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To request feedback and to contact you about your use of our Website.
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To manage user accounts and keep them in working order.
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To send administrative information to you, including product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
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To protect our services, including fraud monitoring and prevention.
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To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
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To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
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To manage user orders and keep them updated.
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To deliver and facilitate delivery of services to you.
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To respond to user inquiries and offer support.
Sharing Your Information
We only share and disclose your information in the following situations:
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Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, including in response to public authorities to meet national security or law enforcement requirements.
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Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.
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Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and business operations support.
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Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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Third-Party Advertisers and Analytics Providers. We may use third-party service providers to help us analyze Website traffic and improve Website functionality.
Mobile numbers and SMS messaging
IceBridge Financial Group, LLC does not sell, share, rent, or disclose clients’ mobile phone numbers or SMS opt-in consent to third parties or affiliates for marketing or lead generation purposes. Any mobile numbers and SMS consent we collect are used solely to send account-related notifications, appointment reminders, scheduling updates, and client support messages.
SMS Text Messages
When you provide your mobile phone number and consent to receive SMS text messages from IceBridge Financial Group, LLC, you agree that we may send you non-marketing text messages related to your accounts, appointments, scheduling, and client support. Message frequency may vary. Message and data rates may apply.
You can opt out of receiving SMS text messages at any time by replying STOP to any message from us. You may reply HELP for more information or assistance. Your consent to receive SMS messages is not a condition of purchase or service.
Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee complete security.
Your Rights
You have certain rights under applicable privacy laws. These may include the right to request access to and obtain a copy of your personal information, request correction or deletion of your personal information, restrict the processing of your personal information, and, where applicable, request data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable law.
If you are a resident of California, you may have additional privacy rights under California law. To exercise any applicable rights, please contact us using the information below.
Children’s Privacy
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at info@ifg.one.
Updates to This Policy
We may update this policy from time to time. Changes will be effective upon posting on this page. Please review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
IceBridge Financial Group, LLC
433 Plaza Real, Suite 275
Boca Raton, FL 33432
info@ifg.one